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Freshworks is a prominent customer engagement platform trusted by over 50,000 companies across various sectors, including technology, retail, healthcare, and finance. Renowned for its comprehensive customer support, sales, and marketing tools, Freshworks helps organizations enhance customer communication, streamline service processes, and boost engagement. Its user-friendly interface, powerful automation features, and integrated analytics support both large enterprises and small businesses in delivering exceptional customer experiences and improving customer satisfaction by up to 30%.
If you’re interested in companies that use Freshworks, you might also want to check out other popular platforms, such as Zendesk and Codesignal.
Freshworks is a cloud-based platform for customer engagement that enables companies to handle client interactions effectively. With features like ticketing, live chat, CRM capabilities, and reporting tools, Freshworks enables teams to provide timely and effective support while maintaining high customer engagement. Its flexible structure allows businesses to tailor their workflows and meet unique customer service needs across multiple channels.
The versatility of Freshworks makes it an ideal solution across different industries, each utilizing it for specific customer service objectives:
Several organizations trust Freshworks for efficient customer support and engagement, including:
| Company | Country | Revenue | Company Size |
|---|---|---|---|
Coca-Cola  | USA | $43B | 86,200 |
| Honda | Japan | $120B | 220,000 |
| 02 | UK | $10B | 7,000 |
| PayPal | USA | $27B | 30,000 |
| Vistaprint | Netherlands | $2.5B | 4,500 |
Freshworks is a key customer engagement software market player, competing with platforms like Zendesk, HubSpot, and Intercom. These companies use customer engagement software and offer distinct features tailored to various support needs and business demands. Freshworks mainly emphasizes integration, automation, and user experience, which appeals to businesses seeking superior customer service and actionable insights.
Together, Freshworks, Zendesk, HubSpot, and Intercom make up (72%) of the customer engagement software market, showcasing the broad range of solutions available to companies using customer engagement software.
Freshworks is widely adopted across industries due to its flexible design that facilitates efficient customer support and engagement:
Freshworks has a significant North America, Europe, and Asia-Pacific user base. The platform is popular in countries like the United States, India, the United Kingdom, and Australia, helping businesses enhance their global customer service efforts.
Industry-specific reports and case studies provide valuable insights into Freshworks adoption trends. Many of these documents highlight companies that successfully leverage Freshworks, making identifying potential clients or partners easier and understanding how these organizations enhance customer service workflows.
Participating in industry events, webinars, and conferences held by Freshworks can reveal companies actively using the platform. Networking at these events often leads to direct connections with businesses that value Freshworks for their customer support needs, opening doors to partnership opportunities.
Social networks like LinkedIn, Twitter, and Facebook provide real-time information about Freshworks users. By following relevant hashtags and accounts, including Freshworks’ official page, you can uncover success stories and usage cases and gain insights into companies that rely on the platform.
Many professional associations and groups comprise companies in shared industries using Freshworks. Joining these associations or groups can facilitate networking and provide insights into companies adopting Freshworks, especially within sectors prioritizing efficient customer support.
For those seeking to connect with companies using Freshwork, TechDataPark provides curated, high-quality email lists specifically designed for B2B outreach across technology sectors. Our data solutions are optimized to help you reach decision-makers who depend on Freshworks for effective customer engagement.
TechDataPark is committed to data accuracy, global compliance, and customer satisfaction, empowering businesses to connect effectively with target audiences.
TechDataPark’s solutions provide GDPR-compliant data that enables focused and impactful marketing campaigns, making us a trusted partner in reaching companies that use Freshworks.
In conclusion, Freshworks has established itself as a leading customer engagement platform, trusted by over 50,000 companies across various industries, thanks to its robust support tools and engagement capabilities. Organizations can significantly enhance customer satisfaction and streamline service operations with its customizable features and robust functionalities. For businesses looking to connect with companies using Freshworks, TechDataPark offers a valuable resource with precision-targeted email lists and data solutions tailored for effective B2B outreach. By leveraging TechDataPark’s comprehensive and compliant data, organizations can successfully locate and interact with possible customers who maximize the benefits of Freshworks in their customer service processes.
Freshworks is used by tech, retail, healthcare, finance, and education companies, including brands like Coca-Cola, Honda, and PayPal.
You can easily find companies using Freshworks through reliable B2B database providers like TechDataPark, which offer comprehensive and accurate lists.
Targeting Freshworks users helps connect with businesses, prioritizing customer engagement and opening up sales and partnership opportunities with well-established companies.
TechDataPark is a premier B2B data solutions provider headquarters located in Santa Clara. Specializing in providing high-quality contact data of potential prospects, TechDataPark enables businesses to connect with their ideal customers. By leveraging TechDataPark’s extensive databases, companies can drive targeted marketing campaigns, enhance customer engagement, and achieve better lead-generation outcomes.
You can acquire a Freshworks users’ email list through trusted B2B providers like TechDataPark, which offers verified and highly targeted contact details tailored to your needs.
Targeting companies using Freshworks helps your business connect with organizations already invested in customer engagement, enhancing your outreach effectiveness and partnership opportunities.
Using verified lists ensures accurate data, minimizes bounce rates, and optimizes outreach efforts for better engagement, something TechDataPark guarantees.
Yes, TechDataPark offers Freshworks user email lists with global reach, allowing you to target Freshworks users across various countries and industries.
We minimize engagement with uninterested recipients by providing databases with 95% accuracy. You can better target the right prospects using customizable segmentation and data attributes. This strategy helps you conduct more impactful marketing campaigns, boost engagement, and enhance conversion rates.
Absolutely, TechDataPark provides a global database, enabling businesses to connect with leads in multiple regions and expand their reach efficiently.
Marketing agencies, SaaS providers, customer support services, and other B2B businesses looking to connect with Freshworks users can significantly benefit from these targeted lists. TechDataPark provides the perfect solution for such needs.
TechDataPark’s B2B data helps businesses connect with ideal prospects through precise and targeted contact information. Our customizable databases use multiple segmentations to match prospects with your Ideal Customer Profile (ICP), ensuring more effective outreach.
Tech database providers like TechDataPark update their Freshworks user email list every 45 days to ensure it remains accurate and relevant for effective outreach.
Yes, we comply with key data privacy regulations, including GDPR, CAN-SPAM, CCPA, CASL, ACMA, and others, to safeguard recipient rights and promote responsible data practices.
TechDataPark offers verified, segmented, and tailored contact information, ensuring your outreach is precise, effective, and based on the latest data.
Richard Charles is a seasoned expert in technology-driven marketing, with a focus on crafting data-centric strategies for tech businesses. With a background in sales and business intelligence, Richard specializes in helping companies harness the power of targeted tech users lists to fuel their marketing efforts. His deep understanding of tech markets allows him to provide actionable insights that help businesses connect with the right audience. When he’s not analyzing data, Richard enjoys exploring emerging technologies and how they shape the future of marketing.
TechDataPark is your trusted partner for fueling marketing success and driving business growth. We provide the most accurate B2B technographic data, ensuring prompt delivery and exceptional response rate.
Our database is sourced from reliable data repositories and is offered at competitive market prices.
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