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Blackbaud’s cloud-based software solutions are utilized by an estimated 140,000 organizations worldwide, supporting various sectors, including nonprofits, healthcare, education, and corporate social responsibility (CSR). Its software enables organizations to efficiently manage fundraising, donor relations, financial operations, and volunteer efforts. Companies using Blackbaud range in size, but it is most commonly adopted by organizations with 50-200 employees and annual revenues between $1 million and $10 million. The primary users are in industries like nonprofit management, higher education, and healthcare, where the need for robust management of charitable and social good initiatives is critical.
With a presence spanning over 40 years, Blackbaud’s solutions continue to evolve, helping organizations increase their impact through powerful data-driven strategies. Its reach extends across the United States, Australia, Canada, and the UK, further supporting global efforts for philanthropy and social responsibility. Blackbaud’s continued innovation in the nonprofit sector positions it as a leader in customer relationship management (CRM), financial aid management, and predictive analytics for fundraising.
Blackbaud is a top provider of cloud-based software and services tailored to satisfy the requirements of social good organizations, including nonprofits, educational institutions, healthcare organizations, faith-based groups, arts and cultural organizations, and foundations. Its comprehensive suite of solutions helps these organizations manage and optimize critical operations such as fundraising, donor management, financial management, marketing, and constituent engagement.
The platform suggests customer relationship management (CRM) tools, data analytics, financial reporting, grant management, and online fundraising. By providing these integrated solutions, Blackbaud enables organizations to increase operational efficiency, improve donor engagement, and drive mission-focused initiatives. Additionally, the company places a strong emphasis on data security and compliance, helping organizations meet regulatory requirements like GDPR and HIPAA.
Blackbaud is widely used by organizations across various sectors, including nonprofits, education, healthcare, and faith-based institutions. Nonprofit organizations like charities and advocacy groups rely on Blackbaud for donor management, fundraising, and event planning. Universities, colleges, and K-12 schools use the platform to manage alum relations, fundraising campaigns, and tuition processing in the education sector. Healthcare organizations, including hospitals and healthcare foundations, utilize Blackbaud for donor, fundraising, and grants management.
Faith-based organizations, such as churches, leverage Blackbaud for fundraising, event management, and communication with their congregants. Additionally, arts and cultural organizations, like museums and performing arts centers, depend on Blackbaud for patron management, ticketing, and fundraising. Foundations and grantmakers also use Blackbaud to manage grants, donations, and donor engagement, helping them operate efficiently and achieve their mission-driven goals.
We utilize state-of-the-art indexing techniques paired with advanced data science to track the market share of over 12,000 technology products, including those in the Philanthropy sector. We extract comprehensive insights for each organization by processing billions of public documents, with over 80 data fields on average per company. In the Philanthropy category, Blackbaud commands a market share of around 14.5%. Significant players and competitors in this field offer similar solutions tailored to the nonprofit and socially promising sectors.
Blackbaud is widely utilized across industries and is focused on social good and education. Its core customers include nonprofit organizations, leveraging the platform for fundraising, donor management, and engagement. Higher education institutions like universities and colleges rely on Blackbaud for alum relations, fundraising, and scholarship management. Healthcare organizations use it for philanthropic efforts, grant management, and volunteer coordination. K-12 schools utilize it for administrative tasks, including tuition management and donor communication.
Corporate social responsibility (CSR) initiatives also benefit from using Blackbaud to manage employee giving, volunteerism, and grantmaking. These sectors rely on Blackbaud’s comprehensive tools for financial management, digital fundraising, and data intelligence solutions.
Blackbaud, a leading software solutions provider for nonprofits and social impact organizations, has a significant presence in various countries. The United States dominates its customer base, comprising 89% of users. Following the U.S., Canada accounts for 7%, while the United Kingdom contributes 8% to Blackbaud’s clientele. Other notable countries include Australia at 4% and Ireland at 3%. This distribution underscores Blackbaud’s stronghold in North America, with a growing footprint in different regions, reflecting its commitment to supporting organizations focused on social good across the globe.
Blackbaud’s company distribution reflects its broad appeal across various organizational sizes. Around 5% of its users are small businesses with 1-10 employees, while 37% fall in the 10-50 employee range. Mid-sized companies also form a significant portion, with 18% having 50-200 employees and 12% employing 200-500 people. Similarly, 12% of companies using Blackbaud have 500-1000 employees. Finally, large organizations with over 10,000 employees account for 16% of Blackbaud’s customer base.
Companies using Blackbaud span various revenue ranges, showing a broad distribution across small, medium, and large organizations. About 5 percent of the companies have revenues under $1M, while a significant 41 percent fall in the $1M to $10M range, reflecting Blackbaud’s strong base among smaller businesses. Additionally, 25 percent of companies report revenues between $10M and $50M, and 8 percent exceed $1B. The mid-range categories include 8 percent of companies with revenues from $50M to $100M, and 9 percent fall between $200M to $1B.
In Conclusion, Blackbaud is a leading cloud-based software provider that serves over 140,000 organizations across key sectors like nonprofits, education, healthcare, and corporate social responsibility (CSR). Its comprehensive solutions enable organizations to efficiently manage donor relations, fundraising, financial operations, and volunteer efforts, empowering them to enhance their social impact. Blackbaud’s platform is widely used by organizations with 50-200 employees and annual revenues between $1M and $10M, with a significant presence in the US, UK, Canada, and Australia. With a 14.5% market share in the philanthropy sector, Blackbaud remains a trusted provider of CRM, financial management, and data-driven fundraising solutions, driving innovation in mission-focused industries worldwide.
Richard Charles is a seasoned expert in technology-driven marketing, with a focus on crafting data-centric strategies for tech businesses. With a background in sales and business intelligence, Richard specializes in helping companies harness the power of targeted tech users lists to fuel their marketing efforts. His deep understanding of tech markets allows him to provide actionable insights that help businesses connect with the right audience. When he’s not analyzing data, Richard enjoys exploring emerging technologies and how they shape the future of marketing.
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